Pandemic Management Solutions You Need Now

Get underway with our suite of apps designed to help you be successful in every detail of your vaccination mission.

• Provide awareness and support for citizens and patients
• Recruit and onboard qualified staff
• Manage and track the dosing administration process

Automation and AI deliver the fastest, deepest solution for contact identification, information collection, and communications.

• Employ AI virtual agents for patient contact, with easy fall back to live agents when needed
• Enable cloud-based proactive notifications to automatically reach out with alerts, optional response tracking, text interaction, and auto-forms
• Enable automated outbound voice calls, SMS, and email for outreach to people and their contact circles
• Get up-to-the-minute insights from robust reporting

From first inquiry to test administration to reporting results, provide a clear, efficient path for people to get screened and take appropriate action.

• Provide self-service access to public information
• Automate registrations and appointments
• Manage check-in and care—at the clinic or curbside
• Set up results notification—inbound or outbound

As you keep your part of the world informed and protected, use technology to streamline, automate, and track your processes and progress.

• Provide self-service access to FAQs and public info
• Support seamless transfer to a live person when needed
• Make services available across channels—on the phone or online
• Support your customer-facing team with skills routing, call recording, live monitoring, coaching, analytics

Overcome the collaboration limitations that can come with working from a safe distance. With the right technology and practices, you can be sure a team that’s spread apart is working seamlessly together—and delivering the best possible experience to every customer.