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Global Office
Extend Your Unified Communications Worldwide
With Global Office, we expand the robust cloud PBX calling capabilities of Avaya Cloud Office to over 40 countries—so you can provide the same communications capabilities across locations worldwide. You can also tap into cost-efficient regional and international calling plans, all consolidated into a single bill in local currency.
Broad Coverage
Support an international and distributed workforce or customers across multiple countries buying your products.
Gateway Solutions
Extend capabilities to China and the Philippines through our Gateway Solutions.
Local Numbers
Cost-effectively receive calls from anywhere, routed to Avaya Cloud Office and accessed from any device. Plus, call customers on a local outbound number.
Global Presence with Local Numbers
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
China (Gateway)
Colombia
Costa Rica
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hong Kong
Hungary
Ireland
Israel
Italy
Japan
Lithuania
Luxembourg
Mexico
Netherlands
New Zealand
Norway
Peru
Philippines (Gateway)
Poland
Portugal
Puerto Rico
Romania
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan (Global Office Premium)
United Kingdom
United States
Algeria
Angola
Argentina
Australia
Austria
Bahamas
Bahrain
Barbados
Belarus
Belgium
Benin
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei Darussalam
Bulgaria
Burkina Faso
Cambodia
Canada
Chile
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Dominican Republic
Ecuador
Egypt
El Salvador
Estonia
Finland
France
French Guiana
Georgia
Germany
Ghana
Greece
Grenada
Guadeloupe
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kyrgyzstan
Latvia
Lithuania
Luxembourg
Macao
Malaysia
Malta
Mexico
Monaco
Netherlands
Netherlands Antilles
New Zealand
Nigeria
Norway
Pakistan
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Saint Pierre and Miquelon
Saudi Arabia
Serbia
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sri Lanka
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania
Tunisia
Thailand
Trinidad and Tobago
Turkey
Uganda
Ukraine
United Kingdom
United Arab Emirates
United States
Uruguay
Venezuela
Vietnam
Going Global Has Never Been Easier
Multiple Languages
Customize with specific user/account languages and local regional formats. Set up multi-lingual IVRs and voice greetings.
- U.S. English
- U.K. English
- French
- Canadian French
- German
- Italian
- Spanish
- Latin American Spanish
- Brazilian Portuguese
- Portugal Portuguese
- Japanese
- Simplified Chinese, Traditional Chinese (Taiwan and Hong Kong)
- Dutch
- Korean
International Calling Plans
- Add credits to your account and pay as you go. Unused credits designated for outbound calling roll over to the next month until they expire after one year.
- Find discounted international bundles of minutes that meet your calling needs. (For example, get $1,250 calling credits for $1000/month.)
One Invoice, One Currency
Traditionally, having global points of presence means having multiple service providers and complexity in reconciling call billing expenses. Global Office simplifies billing for multinational enterprises headquartered in:
- Australia
- Austria
- Belgium
- Canada
- France
- Germany
- Ireland
- Italy
- Netherlands
- Portugal
- Singapore
- Spain
- United Kingdom
- United States
Improve Your Business With Global Office
Branch or Sales Offices, Warehouses, Factories
Extend the benefits of Avaya Cloud Office to your international locations, providing seamless capabilities to all your users with one simple bill for your entire operation.
Remote Employees
Provide remote employees in any of the supported 40 countries with Avaya Cloud Office collaboration capabilities.
Reservations/Help Desk/Support
Receive calls from multiple countries. Have customers dial into a local number to save costs and provide familiarity as a local entity. Easily add call routing capabilities for international customers by layering international numbers onto auto-attendants.
Sales
Give sellers who cover multiple countries a Caller ID for each country they handle, as well as a natively integrated global calling plan. Help accelerate the deal process by giving them the tools to communicate quicker and more effectively.
