UNIFIED COMMUNICATIONS
Get all your employees on the same page in a matter of minutes with a simple, secure solution. All the tools you need to connect your employees together, wherever they are, on whichever devices they need to get the job done, all in one app. Features include:
Contact Center
Your call center is the make-or-break entrance to your business. Make every experience effortless with cloud-based contact center solutions that connect your employees to your customers across the channels they use the most. Featuring:
See how you can create better experiences for both customers and staff. Read the stories of different businesses solving their customer service challenges using Avaya OneCloud CCaaS. We explore AI-powered solutions for integrated desktops and virtual assistants, in-the-moment data retrieval, real-time reporting, and an empowered workforce.
Your Guide to Better Experiences
Bring your customer experience forward with new digital services that connect every channel, serve every device, and make both your teams and customers feel empowered. We can show you how.
Read the eBook
Avaya’s mobile and desktop application provides a single view into all of your communications applications and ties into a user's calendar. In one touch, a user can initiate a video call, collaborate with team members and more, turning their desktop into a powerful communications and collaboration system. Avaya desktop phones offer a fully integrated experience and streamlined access to our suite of collaboration applications.
Avaya IP Phone J179
Designed for the knowledge worker with a full range of UC features, including color display.
Avaya IP Phone J129
Designed for public locations such as lobbies, meeting rooms, and retail locations.
Avaya Vantage K175
The industry’s only customizable desktop device with access to millions of cloud-based apps.
Avaya Conference Phone B169
Packed with intelligent features including Avaya’s patented wideband audio technology for more efficient calls.
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Avaya Cloud Office by RingCentral
Take your communications beyond just a phone system. Call, chat, meet, collaborate—all in one app, on any device, in any...
Fact Sheet
Avaya Cloud Office by RingCentral
Change how your business communicates when you simplify how you call, chat, meet, and collaborate.
Infographic
Six Ways to Use Avaya OneCloud CCaaS in Your Business
Empower agents to deliver frictionless, fast, amazing service to your customers.
Video
Deliver Effortless CX with an Always-on Contact Center
With Avaya OneCloud CCaaS, you can deliver an effortless customer experience with a hassle-free, always-on contact center.
Fact Sheet
Avaya OneCloud CCaaS
Deliver an Effortless Customer Experience with a Hassle-free Always-on Contact Center.
