Future of Work Trends: Top 3 Customer Experience Trends
By Gartner®
According to Gartner research "Over the next few years, converging technologies and customer expectations promise changes in how companies manage customer experience and how work gets done."
Delivering great customer experience starts with your employees. In this new research, Gartner discusses the new "everything customer" and how a total experience approach can help you elevate customer and employee experiences.
Access this Gartner research to learn the top three customer experience trends.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Gartner, Future of Work Trends: Top 3 Customer Experience Trends, Don Scheibenreif, Tori Paulman, 18 October 2021
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AwarenessCCaaSSign Up for a Personal Avaya OneCloud™ CCaaS Demo TodaySchedule Nowhttps://www.avaya.com/en/products/ccaas-demo/2023-04-28 16:44:24.0Your Gartner Future of Work Trends Download from AvayaRead the ReportRead the Report
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